[{"@context":"https:\/\/schema.org\/","@type":"Article","@id":"https:\/\/www.alfagrif.cz\/dulezite-pojmy-ktere-byste-meli-znat-v-souvislosti-s-marketingovou-komunikaci\/#Article","mainEntityOfPage":"https:\/\/www.alfagrif.cz\/dulezite-pojmy-ktere-byste-meli-znat-v-souvislosti-s-marketingovou-komunikaci\/","headline":"D\u016fle\u017eit\u00e9 pojmy, kter\u00e9 byste m\u011bli zn\u00e1t v souvislosti s marketingovou komunikac\u00ed","name":"D\u016fle\u017eit\u00e9 pojmy, kter\u00e9 byste m\u011bli zn\u00e1t v souvislosti s marketingovou komunikac\u00ed","description":"&#13; Pro podnik je velice d\u016fle\u017eit\u00e1 marketingov\u00e1 komunikace proto, aby mohl sd\u011blit z\u00e1kazn\u00edk\u016fm to, co pot\u0159ebuje. Co je v\u0161ak tak\u00e9 velmi d\u016fle\u017eit\u00e9, jsou z\u00e1kazn\u00edci. Ti firmu velice \u010dasto hodnot\u00ed a p\u0159ed\u00e1vaj\u00ed tak dal\u0161\u00edm a dal\u0161\u00edm potenci\u00e1ln\u00edm z\u00e1kazn\u00edk\u016fm nesm\u00edrn\u011b cenn\u00e9 informace. Z toho d\u016fvodu je pot\u0159eba se zam\u011b\u0159it pr\u00e1v\u011b na tyto lidi. Nab\u00edzejte sv\u00e9 slu\u017eby, jak [&hellip;]","datePublished":"2020-09-23","dateModified":"2023-05-11","author":{"@type":"Person","@id":"https:\/\/www.alfagrif.cz\/author\/#Person","name":"","url":"https:\/\/www.alfagrif.cz\/author\/","identifier":1,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/15c4177f6d86975c976af12ba80b10af7add2f97f8786f8cf1596253472c0ea7?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/15c4177f6d86975c976af12ba80b10af7add2f97f8786f8cf1596253472c0ea7?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"alfagrif.cz","logo":{"@type":"ImageObject","@id":"\/logo.png","url":"\/logo.png","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.alfagrif.cz\/wp-content\/uploads\/img_a309313_w2024_t1520251253.jpg","url":"https:\/\/www.alfagrif.cz\/wp-content\/uploads\/img_a309313_w2024_t1520251253.jpg","height":0,"width":0},"url":"https:\/\/www.alfagrif.cz\/dulezite-pojmy-ktere-byste-meli-znat-v-souvislosti-s-marketingovou-komunikaci\/","about":["Byznys"],"wordCount":531,"articleBody":"&#13; Pro podnik je velice d\u016fle\u017eit\u00e1 marketingov\u00e1 komunikace proto, aby mohl sd\u011blit z\u00e1kazn\u00edk\u016fm to, co pot\u0159ebuje. Co je v\u0161ak tak\u00e9 velmi d\u016fle\u017eit\u00e9, jsou z\u00e1kazn\u00edci. Ti firmu velice \u010dasto hodnot\u00ed a p\u0159ed\u00e1vaj\u00ed tak dal\u0161\u00edm a dal\u0161\u00edm potenci\u00e1ln\u00edm z\u00e1kazn\u00edk\u016fm nesm\u00edrn\u011b cenn\u00e9 informace. Z toho d\u016fvodu je pot\u0159eba se zam\u011b\u0159it pr\u00e1v\u011b na tyto lidi. Nab\u00edzejte sv\u00e9 slu\u017eby, jak nejl\u00e9pe dovedete, aby o v\u00e1s tito lid\u00e9 \u0161\u00ed\u0159ili jen sam\u00e1 pozitiva. Jak se naz\u00fdvaj\u00ed skupiny lid\u00ed vystupuj\u00edc\u00ed v t\u011bchto pozic\u00edch?&#13; \u00a7 WoM (Word of Mouth) \u2013\u0161\u00ed\u0159en\u00ed informac\u00ed \u00fastn\u00edm pod\u00e1n\u00edm, jedn\u00e1 se o velmi d\u016fv\u011bryhodnou z\u00e1le\u017eitost. Prob\u00edh\u00e1 mezi lidmi, kte\u0159\u00ed se znaj\u00ed. M\u016f\u017ee prob\u00edhat offline (prost\u0159ednictv\u00edm dom\u00e1cnost\u00ed, pracovn\u00edho \u010di \u0161koln\u00edho prost\u0159ed\u00ed) nebo online (prost\u0159ednictv\u00edm emailu, soci\u00e1ln\u00edch s\u00edt\u00edch).&#13; &#13; \u00a7 N\u00e1zorov\u00ed v\u016fdci \u2013proces, kdy jedna osoba neform\u00e1ln\u011b ovliv\u0148uje \u010diny a postoje jin\u00fdch. Jedn\u00e1 se o interperson\u00e1ln\u00ed, neform\u00e1ln\u00ed a nekomer\u010dn\u00ed proces. T\u00fdk\u00e1 se p\u0159edev\u0161\u00edm slu\u017eeb (pohostinstv\u00ed, hotely), ale i produkt\u016f.&#13; \u00a7 N\u00e1zorov\u00fd ovliv\u0148ovatel \u2013neutr\u00e1ln\u00ed informace pro spot\u0159ebitele \u010di novinov\u00e9 \u010dl\u00e1nky. Jedn\u00e1 se o ur\u010ditou autoritu, odborn\u00edka, zn\u00e1mou osobnost, kter\u00e1 ovliv\u0148uje poslucha\u010de, \u010dten\u00e1\u0159e, v\u010detn\u011b n\u00e1zorov\u00fdch v\u016fdc\u016f.&#13; &#13; &#13; Dal\u0161\u00ed zaj\u00edmav\u00e9 pojmy:&#13; Teasing(= dr\u00e1\u017edit, provokovat, zlobit) \u2013 c\u00edlem je upoutat pozornost z\u00e1kazn\u00edka. Jedn\u00e1 se o komunikaci na pokra\u010dov\u00e1n\u00ed (seri\u00e1lov\u00e1). C\u00edlem je vyvolat zv\u011bdavost a touhu dozv\u011bd\u011bt se co d\u00e1l.&#13; Klamav\u00e1 reklama \u2013je \u0161\u00ed\u0159en\u00ed \u00fadaj\u016f o vlastn\u00edm nebo ciz\u00edm podniku, jeho v\u00fdrobc\u00edch \u010di v\u00fdkonech, kter\u00e9 je zp\u016fsobil\u00e9 vyvolat klamnou p\u0159edstavu a sjednat t\u00edm vlastn\u00edmu nebo ciz\u00edmu podniku v hospod\u00e1\u0159sk\u00e9 sout\u011b\u017ei prosp\u011bch na \u00fakor jin\u00fdch sout\u011b\u017eitel\u016f \u010di spot\u0159ebitel\u016f. Ob\u010dansk\u00fd z\u00e1kon\u00edk tuto reklamu pova\u017euje za nekalou sout\u011b\u017e. M\u016f\u017ee se jednat tak\u00e9 o reklamn\u00ed nads\u00e1zky (nap\u0159. pro velkou pek\u00e1rnu nelze pou\u017e\u00edt slogan,,Pe\u010divo jako od maminky\u201c \u2013 d\u00e1 se po\u010d\u00edtat s t\u00edm, \u017ee bude gumov\u00e9, d\u00e1le slogany typu na\u0161e v\u00fdrobky jsou NEJlevn\u011bj\u0161\u00ed, NEJkvalitn\u011bj\u0161\u00ed apod., nebo prav\u00e1 italsk\u00e1 pizza).&#13; Skryt\u00e1 reklama \u2013je to takov\u00e1 reklama, u n\u00ed\u017e je obt\u00ed\u017en\u00e9 rozli\u0161it, \u017ee se jedn\u00e1 o reklamu, zejm\u00e9na proto, \u017ee nen\u00ed jako reklama ozna\u010dena. Pr\u00e1vn\u00ed \u0159\u00e1d skrytou reklamu zakazuje. M\u016f\u017ee se jednat nap\u0159. o podprahovou reklamu, redak\u010dn\u00ed reklamu, reklamu p\u0159ipom\u00ednaj\u00edc\u00ed novin\u00e1\u0159skou zpr\u00e1vu. V praxi je tuto oblast obt\u00ed\u017en\u011b kontrolovat.&#13; Srovn\u00e1vac\u00ed reklama \u2013jak\u00e1koliv reklama, kter\u00e1 v\u00fdslovn\u011b nebo i nep\u0159\u00edmo identifikuje jin\u00e9ho sout\u011b\u017eitele anebo zbo\u017e\u00ed \u010di slu\u017eby nab\u00edzen\u00e9 jin\u00fdm sout\u011b\u017eitelem. M\u016f\u017ee se jednat o objektivn\u00ed srovn\u00e1n\u00ed (p\u0159\u00edm\u00e1 identifikace konkurenta, zbo\u017e\u00ed ur\u010den\u00e9 ke stejn\u00e9mu \u00fa\u010delu, srovn\u00e1n\u00ed podstatn\u00fdch znak\u016f, sd\u011blen\u00ed nesm\u00ed b\u00fdt klamav\u00e9). V \u010cR je povolena od roku 2000.&#13;                                                                                                                                                                                                                                                                                                                                                                                        4.7\/5 - (11 votes)        "},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"D\u016fle\u017eit\u00e9 pojmy, kter\u00e9 byste m\u011bli zn\u00e1t v souvislosti s marketingovou komunikac\u00ed","item":"https:\/\/www.alfagrif.cz\/dulezite-pojmy-ktere-byste-meli-znat-v-souvislosti-s-marketingovou-komunikaci\/#breadcrumbitem"}]}]